Terms of service

Welcome to DXB Scents. By accessing or using our website, you agree to these Terms of Service. Please read them carefully.

1️⃣ General Use

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.

  • You agree to use our site for lawful purposes only.

  • All content on this website, including product images, descriptions, and text, is the property of DXB Scents and cannot be used without permission.

2️⃣ Product Information

  • We make every effort to display accurate information about our fragrances, including prices, images, and descriptions.

  • Colors and scents may vary slightly due to display screens or production batches.

  • DXB Scents is not responsible for differences in product appearance once received.

3️⃣ Ordering

  • Orders are subject to availability. If a product is out of stock after purchase, we will notify you immediately and issue a refund.

  • By placing an order, you agree to provide accurate and complete information, including your delivery address, contact number, and email.

4️⃣ Pricing & Payment

  • All prices are in South African Rand (ZAR) and include applicable taxes, unless otherwise stated.

  • Payment must be made in full at the time of purchase.

  • DXB Scents reserves the right to correct any pricing errors on the website.

5️⃣ Shipping & Delivery

  • Orders are shipped nationwide across South Africa.

  • Estimated delivery is 3–5 business days.

  • For full details, see our Shipping Policies page.

6️⃣ Returns & Refunds

  • Our returns and refund policies apply to all orders.

  • Please see our Returns & Refunds page for full details.

7️⃣ Limitation of Liability

  • DXB Scents is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.

  • We are not responsible for delays caused by courier services, natural events, or circumstances beyond our control.

8️⃣ Privacy & Data Protection

  • Personal information collected during your order is used to process your purchase and communicate with you about your order.

  • We do not sell or share your information with third parties except as required for order fulfillment.

  • For full details, please see our Privacy Policy.

9️⃣ Intellectual Property

  • All logos, product images, text, and designs are owned by DXB Scents.

  • Reproducing, copying, or distributing this content without permission is prohibited.

10️⃣ Changes to Terms

  • DXB Scents reserves the right to update these Terms of Service at any time.

  • Updates will be posted on this page, and your continued use of the website constitutes acceptance of the changes.

Thank you for choosing DXB Scents. We aim to provide a safe, enjoyable, and premium fragrance shopping experience across South Africa.